本帖最後由 MINENG 於 2012-1-8 19:14 編輯
12# MINENG
dear var:
收到回信了(連2封)~~內容如下
我剛剛有登入帳號,是可以進去網頁內,但是沒辦法玩,好像還需重新付費,但是之前付的跑那去了,mail 上好像沒說ㄟ,要如何問之前付費的問題,soe 是已取消之前付費嗎??
**DO NOT REPLY TO THIS EMAIL** PLEASE USE THE LINK BELOW TO OPEN YOUR TICKET AND ADD A REPLY.
We are continuing to work on your issue. If you have more information, update your question here:
Subject
i got some seriously problem about my second account
Discussion Thread
Response Via Email (GM Ayvee) 01/04/2012 01:20 PM
Hello,
I am sending your ticket to our tech support team for further assistance with recovering your second account. Thank you for your patience and if you have any other questions or concerns, please feel free to contact us again. Good luck and safe travels!
Sincerely,
GM Ayvee
https://help.station.sony.com/app/answers/detail/a_id/28978
Response Via Email (Customer Service Supervisor) 12/31/2011 07:48 AM
Greetings,
This is Lead GM Praesum. I wanted to take a moment to update the player base and let you know that we have not forgotten about your petition. Unfortunately, with the recent game updates and the holiday season upon us, we are experiencing some unusually long response times. Please rest assured that your game issue will be addressed as soon as possible.
Best Regards,
Lead GM Praesum
Customer Service Supervisor
Sony Online Entertainment |